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Terms and Conditions

Bed & Breakfast Terms and Conditions

All of our tariffs are based on 2 persons sharing for a Minimum 2-Night Stay. For Weekend Single Nights there is a £15 Per Room supplement. For Public Holidays and Special Festivals there is a £15 Per Night Supplement and a Minimum 2-Night Stay. We take all major Credit Cards although with American Express Cards there is a 3.5% transaction fee charge. We take a 25% Non-Refundable Deposit on on-line bookings, the balance is payable upon departure. We require at least 7 Days Notice for Cancellation otherwise the remaining balance of the Booking would be due. Please note that in the B&B we cannot accommodate pets or children under 12 years of age, for Family bookings please take a look at our Self-Catering property. We strongly recommend that you take out Travel Insurance prior to booking.


We respect your privacy but always keep a record of your physical address, email address and telephone number in case we need to contact you before or after your reservation. This is for practical reasons such as arrival times, restaurant bookings and items left behind at the property after departure. As guests of Treherne House and The Malvern Retreat you can be safe in the knowledge that this information is retained secirely and cannot be accessed by anybody else and will never be passed onto any third parties. If for any reason you do not want us to retain any of this information, simply let us know upon departure and we will remove your personal information.


We recommend that your password should be at least 6 characters long and should be different from your username.

Your e-mail address must be valid. We use e-mail for communication purposes (order notifications, etc). Therefore, it is essential to provide a valid e-mail address to be able to use our services correctly.

All your private data is confidential. We will never sell, exchange or market it in any way. For further information on the responsibilities of both parts, you may refer to us.